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1. Delivery timescales

All orders received are normally processed and, if the stock is available, despatched within two working days of receiving the order. Therefore, your products will usually be with you in just a few days.

You will be advised of any items not available from stock within the same timescales, and we will try to provide an estimated delivery timescale for any such items at the same time.

2. How quickly will my order arrive?

All orders are either sent by Royal Mail, Parcelforce or other courier and for UK customers they should be with you in 1-3 working days.

If you have any queries relating to product availability then contact our Customer Services team.

3. Lost Packages

On rare occasions we do experience losses whilst in transit. Please allow 10 days for the package to arrive from the date of despatch. If this time elapses and the goods do not arrive, please contact our Customer Services team who will be happy to assist in sending a replacement.

Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Edinkillie Sport Services Ltd.

4. Track an Order

If the items are despatched using a tracked service, you will be sent a consignment number and can track it online.