Please be aware that we are closed 16th & 17th July and 19th July - 11th August for the Olympic Games
 
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Frequently Asked Questions
Here you will find some answers to questions we are asked, or issues that arise, on a fairly regular basis. We have grouped them into categories to help you find the information you are looking for - and if you cannot then please use the Contact Us form linked at the top of the page to get in touch and we will get back to you as soon as possible.

If you have any suggestions for questions or topics that could usefully be included here, please also get in touch to let us know.

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